Updated May 2024: Below are links to instructions for changing your password at most major email providers. Please review how to safely manage your passwords when creating a new password. AOL Mail AT&T/Yahoo email - att.net, sbcglobal.net, prodigy.net, nvbell.net Charter email Gmail Hotmail/Outlook.com Yahoo Mail If you access email on your smart phone, tablet or email program on your computer, don't forget to update the password on those device(s) with the new … [Read more...]
April 30, 2014 By Computer Techs
April 15, 2014 By Computer Techs
Microsoft offers cheaper Office 365 subscription and free online version
Microsoft now offers a cheaper subscription option to their Office 365 suite. For $69 per year (or $6.99 per month), you can use the full suite of Microsoft Office products including Word, Excel, Powerpoint, Outlook and others on 1 computer plus 1 tablet computing device. Their original subscription option which is still available allows the use of the full suite of Office products on 5 computers plus 5 tablets in a household for $99 per year (or $9.99 per month). Last month Microsoft … [Read more...]
March 1, 2013 By Computer Techs
What to do if your email account has been hacked
Recently we’ve had a lot of clients report that their Yahoo, AOL or Hotmail email has been hacked. They first notice the problem when they are alerted by their email contacts claiming that they are receiving spam emails with links to prescription drug or work-at-home websites, or a plea for money after being robbed while traveling overseas. When attempting to login to their email some will discover that their password has been changed and they are unable to access their account. Others have … [Read more...]
October 30, 2012 By Computer Techs
Windows 8 released – should you update?
The successor to Windows 7 – appropriately named “Windows 8″ – was released on October 26, 2012. It can be purchased as an upgrade for Windows Vista, Windows 7, or pre-installed on a new computer. A common question that we receive is “should I update to Windows 8?” I’ve been using the final release of Windows 8 since August, 2012. From my experience I recommend that people DO NOT upgrade to Windows 8 nor purchase a new computer with it installed – unless you like change. It has been described … [Read more...]
January 1, 2012 By Computer Techs
“As Seen on TV” Repair Scams
You’ve probably seen the TV ads or computer pop-ups for websites such as CyberDefender, PCMatic.com, MyCleanPC, FinallyFast.com and others. They promise to speed up your computer by fixing registry errors, reducing clutter, tweak settings, etc. Their websites promote a 100% guarantee, 5-star ratings from well-known web sites and user reviews that make their claims seem believable. But doing a little research shows the truth about many of these quick-fix programs and websites: many can be … [Read more...]
January 1, 2010 By Computer Techs
PC Repair Shop Dangers
Why take your computer to a shop? Watch the videos below about the dangers of taking your PC to a shop... … [Read more...]
January 1, 2010 By Computer Techs
Help prevent your email accounts from being hacked
We’ve had a lot of support calls recently where the person’s email or other account has been hacked. In the case of email accounts, the hackers have copied the person’s contact list and is sending spam messages out to the contacts and forging their name and email address. After their account got hacked, people usually ask us how it happened. Below are usual ways that hackers are able to access accounts. 1. Guessing an insecure password to access your account. 2. Guessing the answer to … [Read more...]
January 1, 2010 By Computer Techs
How to avoid malware and viruses
What is malware/virus – and how does it get on the computer?Malware is short for malicious software and includes viruses, spyware, scareware and similar programs installed on your computer that is installed without your consent or knowledge. Most malware mimics legitimate software in an attempt to get you to purchase something and divulge your credit card information. Malware usually comes from 3 main sources: Malware can come as an e-mail attachment such as a file with an .exe or .zip … [Read more...]