Your email is the "master key" to your digital life. It’s where you receive sign-in codes and password resets for your bank, social media, healthcare portals and even other email accounts that you likely have. If a hacker gets into your email, they can get into most everything else. Securing it doesn’t have to be complicated. By implementing these four layers of defense—unique passwords, passkeys, 2FA, and recovery info—you can make your account virtually impossible to breach. … [Read more...]
December 31, 2025 By Computer Techs
June 24, 2025 By Computer Techs
A Beginner’s Guide to Passkeys: How to Set Them Up, Use Them, and Sync Across Devices
Updated 12/31/25 - clarified platform and browser support: If you’re tired of remembering complex passwords or worrying about phishing attacks, passkeys offer a simpler, safer alternative. Major platforms like Google, Microsoft, Apple and Yahoo now support passkeys, and they’re designed to replace passwords entirely. In this guide, we’ll explain what passkeys are, how to set them up, and how you can use them across multiple devices—even for the same account. A passkey is a modern, more … [Read more...]
August 17, 2023 By Computer Techs
Charter Spectrum notifying customers about required Internet equipment upgrades
Due to recent network upgrades in the Reno area which enable faster and symmetrical speeds, Spectrum has been notifying customers about required upgrades to their Internet equipment. Charter Spectrum Internet subscribers are required to use an authorized modem for use on the Charter Spectrum network, which they provide at no additional charge to the monthly Internet service fee. In 2023 and 2024 we helped many customers change to a new Spectrum DOCSIS 3.1 … [Read more...]
July 17, 2023 By Computer Techs
How to save money at the grocery store using your computer or mobile app
With prices at the grocery store skyrocketing recently, we can help you save money by using the store’s website or app to save money with digital coupons, shopping sale items and other offers, keeping track of rewards, and even sticking to your list by ordering your groceries for pick-up or delivery. Digital coupons and offers Many stores in the Reno area feature digital coupons and other money saving offers on their website or mobile app, including Raley’s, Smith’s, Safeway, Save Mart, … [Read more...]
June 9, 2023 By Computer Techs
Should you really “cut the cord” to save money on TV service?
Overall, cutting the cable cord can be a great way to save money and get more control over your TV watching experience. However, it's important to weigh the pros and cons before making a decision. Streaming television programs to dedicated apps on your TV requires the patience of a learning curve from the way we've traditionally watched TV. If you're still not sure whether or not to cut the cable cord, you can try out a few streaming services for free before you commit. Many services offer … [Read more...]
April 19, 2023 By Computer Techs
Spectrum upgrades to symmetric internet speeds in the Reno area
Update May 2024: Charter/Spectrum has notified existing customers via email and web page that new symmetric internet speeds are now available to existing customers. A DOCSIS 3.1 modem is required for the upgrade. As part of a multi-year nationwide upgrade to Charter's Spectrum Internet service announced in December 2022, in April 2023 they began advertising the availability of symmetric internet speeds at Reno area addresses. The Reno area is one of the first markets to be upgraded as part of … [Read more...]
March 16, 2023 By Computer Techs
Don’t overbuy: How to save money on your Internet service
Updated February 2026: Now that the wireless carriers are offering Fixed Wireless Access (FWA) Internet service in many areas, there's more choices for internet speeds and service levels. However, FWA may not be as reliable. You may be able to downgrade the speed provided by your current Internet provider to save money with little or no noticeable difference. Consider bundling home Internet and wireless service to save money. Internet service providers offer different speed … [Read more...]
December 31, 2021 By Computer Techs
Why You May Still Need a Computer Even If You Have a Tablet
Updated August 2024: Tablets have become a popular mobile device that fits a gap between the personal computer and the smartphone. It’s not always convenient to go to your computer to look up a website, and smartphone screens are so small that the experience just isn’t the same. When lounging on the sofa or traveling, tablets can provide a good experience for shopping online, browsing certain sites, or accessing social media. But, they do have limitations and aren’t a full replacement for … [Read more...]
May 15, 2018 By Computer Techs
Is it time to replace your Wi-Fi?
Wi-Fi enables you to use your computing devices wirelessly throughout your home. If your Wi-Fi router or internet gateway (provided by your internet provider) is over 5 years old, it’s time to replace it with newer, more secure technology. Over time security flaws have been found in the Wi-Fi protocol that’s used in all routers and gateways, and patches have been released as firmware updates for only the newest routers manufactured in the past few years. A benefit of replacing your Wi-Fi … [Read more...]
January 1, 2010 By Computer Techs
PC Repair Shop Dangers
Why take your computer to a shop? Watch the videos below about the dangers of taking your PC to a shop... … [Read more...]