February 25, 2025 By Mark Computer Techs

What You Need to Know About the End of Support for Windows 10

  • Microsoft will end support for Windows 10 on October 14, 2025. After this date, there will be no more free updates, security patches, or technical support available from Microsoft.
  • Most users have 3 options: upgrade to Windows 11, get a new computer with the latest version of Windows, or pay to extend Windows 10 security updates until October 2026.
  • Upgrading to Windows 11 is recommended for most users for its advanced security, improved performance, and new features.

Updated 3/30/25:

As Microsoft’s Windows 10 operating system approaches the end of its lifecycle, it’s essential for users to prepare for the changes and take steps to transition smoothly. Microsoft’s official announcement has made it clear: Windows 10 will reach its end of support on October 14, 2025. This means no more free updates, security patches, or technical support for the operating system, which could leave your device vulnerable to security risks and software incompatibilities if no action is taken before October.

How to tell what version of Windows is on your computer.

Why the End of Support Matters

When an operating system (OS) reaches the end of support, it no longer receives updates from its developer – in this case, Microsoft. These updates, which usually occur monthly, include crucial security patches, bug fixes, and improvements that help keep your system running safely and efficiently. After the end of support, any vulnerabilities and bugs will remain unpatched, leaving your computer at risk of viruses, malware, and ransomware.

Additionally, newer software and hardware may eventually become incompatible with the older OS, leading to performance issues or the inability to use modern apps and devices.

What Are Your Options?

As the end of Windows 10 support approaches, users have three primary options:

  1. Upgrade your existing computer to Windows 11
  2. Get a new computer with Windows 11
  3. Continue using Windows 10 until October 2026 with reduced support

Let’s explore these options and why ultimately upgrading to Windows 11 is probably your best choice.

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May 6, 2023 By Mark Computer Techs

New computer recommendations

Updated 11/7/24:

You may be reading this because the operating system on your existing computer will no longer be supported soon. Since you’ll likely be spending the next 5-10 years or more with your next computer, please take a few minutes now to make an informed decision about what to look for in a new computer and accessories – and get the best deal. 

Our recommended minimum new computer specifications are:

  • Intel Core i3/AMD Ryzen 5 processor or better. For an Apple Mac computer we recommend getting Apple’s “M” series processor rather than an Intel processor.
  • 8 GB RAM or more
  • 256GB Solid State Drive (SSD) or larger
  • Please read New Computer Buying Guide for more detailed information.

If you’re thinking about trying to save money by buying a refurbished computer – we don’t recommend it. Typically they won’t last as long as a new computer, and are less secure due to unpatched processor flaws and some cannot be upgraded to more recent secure operating systems.

We’ve seen the best reliability with HP and Dell brands. Keep in mind that cheaper laptops and all-in-ones typically only have a vertical screen resolution of 768 pixels, whereas higher quality and clearer screens are 1080 pixels or higher.

Click on the links below to view recommended computers meeting the minimum recommended specifications noted above at the respective retailer’s website. Some models may be available in-store. If you come across a good deal elsewhere, remember to look for specifications that are a minimum of what’s listed above.

Desktop PCs:

Best Buy – Dell, HP – SSD PC Desktops

Costco – Dell, HP Desktops – make sure hard drive is SSD or HDD+SSD

HP Store – Desktop computer towers with SSD

Dell – Desktop computers & All-in-One PCs with SSD

Laptop/Notebook PCs – regular price differences are due to variances in screen size, processor (speed), screen resolution and 2-in-1 convertibility:

Best Buy – Dell, HP SSD PC Laptops

Costco – Dell, HP – SSD PC Laptops

Apple Mac:

Best Buy – iMac desktop

Best Buy – MacBook laptop

Costco – iMac desktop

Costco – MacBook laptop

Apple – iMac desktop

Apple – MacBook laptop

We can setup your new computer and transfer data from your old one

Please consider our IN-HOME services to get your new computer set-up quickly and properly, vs. the chain stores offerings, or attempting it yourself:

  • Set-up and connect your new computer to your network, printer and other external hardware. If you buy from a national chain store you’ll likely notice that they don’t specialize in in-home service, or they charge much more for the option. We’ll make sure all of your external devices work with your new computer.
  • Transfer data (documents, pictures, music, etc.) and compatible programs from an old computer. Some tech services just transfer your data to a folder on your desktop – we organize your data and put it in the right folders and programs. 
  • Remove trialware and unnecessary adware. We also setup free security, backup and word processing/spreadsheet software.
  • Customization and explanation of Windows features. We’ll setup the menus, controls and buttons with familiarity of your previous computer.
  • Install initial updates. A new computer out-of-the-box is already several months behind critical operating system updates and computer hardware updates.
  • Consulting about questions you have about your new computer system
  • Recommended storage/disposal/donation of an old unused computer

Custom-built computers

If you need a computer custom-built for gaming or business needs, we recommend contacting our friends at Technology Center.

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April 22, 2025 By Mark Computer Techs

Why Retirees Are Targets for Identity Theft or Credit Fraud

When people retire, it’s easy to assume that certain financial concerns fade away—especially the fear of identity theft or credit fraud. After all, if you’re no longer applying for loans or opening new credit cards, why would anyone want to target your credit file?

In reality, seniors remain prime targets for identity thieves, and freezing your credit can be one of the simplest and most effective ways to guard against potential financial harm. Here’s why even retirees should seriously consider placing a credit freeze.

Retirees Still Have Active Credit Files

Even if you’re no longer working or making big purchases on credit, your credit reports still exist—and they contain valuable information. Identity thieves can use your Social Security number, address, and other details to open fraudulent accounts, take out loans, or even commit medical or tax fraud in your name.

A credit freeze makes it much harder for bad actors to do this. It blocks access to your credit reports, preventing new credit inquiries unless you lift the freeze yourself.

Seniors Are Prime Targets for Scammers

Unfortunately, older adults are frequent targets for scammers. The FBI’s Internet Crime Complaint Center (IC3) has consistently reported high financial losses among seniors due to fraud. Criminals may assume that retirees are less likely to monitor their credit actively or to notice small irregularities in financial statements—making them easier prey.

A credit freeze serves as a protective barrier. If someone attempts to open a credit card or loan using your name, they’ll be denied access to your credit file, effectively shutting down the scam before it starts.

Credit Freezes Are Free and Reversible

Thanks to federal legislation, placing and lifting a credit freeze is free through the major credit bureaus—Equifax, Experian, and TransUnion. If you ever do need to apply for credit, you can temporarily lift the freeze online or by phone in just minutes.

This flexibility makes freezing your credit a low-hassle, high-reward action, especially if you’re not regularly opening new credit accounts.

A Freeze Offers More Protection Than Credit Monitoring Alone

Credit monitoring services notify you after suspicious activity has occurred. While useful, they are reactive by nature. A credit freeze, on the other hand, is proactive. It prevents the activity from happening in the first place.

For retirees who want peace of mind without having to keep a constant eye on their credit report, freezing credit can be a set-it-and-forget-it security measure.

It Protects Your Legacy and Estate

If you’re managing a large estate, or simply trying to preserve your financial health for heirs, protecting your credit is part of protecting your legacy. Identity theft doesn’t just impact you—it can complicate estate management, trusts, and beneficiary distributions after death.

In some cases, deceased individuals are even targeted by fraudsters. Taking steps now to lock down your credit while you’re alive helps ensure fewer headaches for your loved ones later.

Final Thoughts: A Simple Step for Serious Peace of Mind

Even in retirement, you’re not off the radar of cybercriminals. In fact, you may be more vulnerable than ever. Freezing your credit is a powerful tool in the fight against identity theft, and it costs nothing but a few minutes of your time.

If you haven’t already, consider visiting the official sites for Equifax, Experian, and TransUnion to place a freeze on your credit reports. It’s a smart, simple way to help safeguard your golden years. If you need help navigating the process of setting up a credit freeze, you can contact Computer Techs for help.

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April 3, 2025 By Mark Computer Techs

Need a new printer? Why you should consider getting laser/LED vs. inkjet

When purchasing a new printer, there are several reasons you should consider getting laser vs. inkjet.

We are frequently asked to troubleshoot printing problems with inkjet printers. With Nevada’s dry climate, the ink in inkjet printers often dries out and clogs the ink cartridges and print heads, thus reducing print quality or completely rendering the printer useless. Though inkjet printers are usually less expensive, the cost of the ink and repair can make it a more expensive investment in the long run.

Pros of laser/LED printers:

  • The toner powder that’s used in laser printer toner lasts longer than ink – typically thousands of pages (vs hundreds of pages for standard ink cartridge printers). You may only have to buy more toner cartridge(s) every few years.
  • Cost-per-page of toner vs. ink is lower.
  • The toner isn’t susceptible to drying up or clogging the printer.
  • Laser printers print faster.

Cons of laser/LED printers:

  • The initial equipment cost of a laser printer is usually more expensive.
  • Laser printers don’t print high-quality photos.
  • All-in-one laser printers are usually larger and may not fit if you have a small space to place your printer.

More information about the choosing a printer can be found in the Consumer Reports Printer Buying Guide.

The differences between inkjet and laser/LED printers

Inkjet and laser printers operate on very different technologies, each with their own strengths. Here’s a breakdown of how they work:

Inkjet Printers

  • Technology: Inkjet printers spray tiny droplets of liquid ink directly onto the paper. These droplets can be as small as a few microns, allowing for precise details and vibrant colors.
  • Process: They use one of two methods: thermal inkjet (heating the ink to create bubbles that force the ink out) or piezoelectric inkjet (using vibrations to eject ink).
  • Best For: High-resolution photo printing and documents requiring vivid colors. Inkjet printers are generally slower and more suitable for low-volume printing.

Laser Printers

  • Technology: Laser printers use toner, a powdered ink, and static electricity to transfer the image or text onto the paper.
  • Process: A laser beam “draws” the image on a drum inside the printer, creating an electrostatic charge. The toner adheres to the charged areas, and heat is used to bond the toner to the paper.
  • Best For: Fast printing of high-volume, monochrome documents. They are great for efficiency but less suitable for detailed photo printing.

If you’re debating which one suits your needs, it boils down to what you’re printing and how often.

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