PC Repair Shop Dangers

We appreciate Mark’s professionalism and his help in never making me feel that I’m asking a dumb question. Thank you!

…I appreciate the fact that you would take the trouble to drive back over to my house after 7PM when your day was over to diagnose and fix the problem.

MARK, I’VE BEEN PLAYING WITH MY COMPUTER EVER SINCE YOU LEFT, IT IS UNBELIEVABLE! THE SPEED ALONE IS AMAZING AND THE THINGS I CAN DO NOW THAT I COULDN’T BEFORE BLOWS ME AWAY! THANK YOU SO MUCH FOR GETTING ME OUT OF MAJOR BIND.

Mark, I just wanted to express what a fantastic technician you have been over the many years in helping me with my computers! You are professional and communicate extremely well! All the work you have done has exceeded my expectations. I appreciate you squeezing me in at the last minute during your busy scheduled work day to get my computer up and running. You have always been prompt for your appointments and I appreciate your hard work. I look forward to many years to come of our business relationship!

Hi Mark, I just wanted to thank you for all the effort you put into the installation of my high-speed internet service and making sure that J. and I were set up properly. Your conscientiousness to quality service is appreciated and guarantees that you will always have my business and anyone else I know who needs computer service.

Just to drop you a quick note to tell you how impressed I am with your service. Your visit was quick, you were on time, and dressed very professional!!! In addition, you were concerned about my time and money, trying to keep it under two hours, which you did!! You also explained things so well (in plain English) I felt I really understood… My computer is running so well and fast, with no pop-ups, junk mail, etc. I would like to thank you so very much for everything you did for us. Thank you 🙂

Just wanted to say thanks. It’s been about a week since you fixed my pc and it’s running beautifully. I’ve recommended you to everybody at work and would call you in a second should I encounter any more problems. Thanks!

A short note to thank for the great service. I appreciated the extra time you gave me.

Mark, I just wanted let you know how much I really appreciate you fixing my computer. I’m on it right now, everything looks fantastic, there’s no bugs, I’m very excited… I just I think you did a great job fitting me in really quickly and it’s just nice to have it back… Thanks again for your professionalism – you’re really great what you do and I appreciate your service… I’ll call you next time I have problems.

When I wanted a new computer in July 2003, I turned to Mark of Computer Techs who guided me thru the entire process. He helped me choose the right computer for my needs, migrated my old programs, and installed DSL and added a Spam Blocker and other necessary software. He was extremely knowledgeable and courteous. When I need technical assistance, it is wonderful not having to explain over the phone to a stranger, but have him come to the house and do hands on help. His fees are very reasonable and I would recommend him to anyone.