New computer set-up & transferring data, settings and programs from an old computer
Printer setup and troubleshooting
Troubleshoot web browser redirects and fake scare warning screens
Help with recovery of forgotten passwords and hacked accounts
PC slowdown issues
Software installation and troubleshoot errors
Microsoft 365/Office help
Data backup and recovery
On-site data destruction
Preventative/proactive maintenance
Email setup/customization
Block intrusive ads and unsolicited junk email consulting
Upgrades (solid-state hard drive, additional memory, etc.)
Wireless, Network & Internet set-up
Wi-Fi optimization and troubleshooting
TV streaming media device setup
Smart speaker / voice assistant device setup
Consumer brands wireless camera and security device setup
Computer data back-up solutions
Diagnose misc. software or hardware problems
Telecom bill audit/review to help you save money on your phone/internet/TV services
Cybersecurity checkup and securing of accounts and password management
Email and Device Account forensics and security
& much more
Post-Scam Computer Remediation & Security Audit
Financial institutions universally recommend that any computer compromised by a remote access scam be immediately disconnected from the internet and professionally cleaned before accessing sensitive accounts again. Our remediation service follows strict cybersecurity protocols to definitively lock out scammers and ensure your system is 100% safe for banking and daily use.
Service Includes:
Remote Access Tool Eradication: Complete discovery and removal of all screen-sharing or remote-control software (e.g., AnyDesk, TeamViewer, ScreenConnect) the scammer installed to control your system.
Browser Security Audit: Removal of malicious browser extensions, clearing of compromised cache data, and termination of stolen session cookies.
Safe Credential Reset Environment: Providing a verified clean state so you can safely reset your banking, email, and personal passwords without the risk of being monitored.
Complete System Reset (When Necessary): In cases of severe compromise, a full hard drive wipe and fresh operating system installation to guarantee the absolute elimination of deeply embedded threats.
In-home smartphone support & tutoring
Setup and device transfer
Removal of pop-up ads and rogue apps
How to find and install safe apps
Syncing with other devices
Accounts and backup support
One-on-One teaching & tutoring:
“The Basics” to specifics including…
Online meetings and video calling
Online shopping – account setup & ordering
Syncing and backing up your smartphone or other mobile device
Make your own CD’s or DVD’s of music, video or data back-up
Customize and un-clutter your computer desktop
Using a Scanner
Sharing pictures with friends and family
Internet, E-Mail & Password Security
Keyboard shortcuts to common tasks
Reducing SPAM with e-mail filters and address management
Computer Techs provides in-home and remote computer technical services, and most jobs can be completed in 1 to 2 hours. Sometimes it may be best to take your computer to a shop for repair rather than having a computer technician come to your house. Click here for more information about our shop partners.
We appreciate Mark’s professionalism and his help in never making me feel that I’m asking a dumb question. Thank you!
Jan G.
…I appreciate the fact that you would take the trouble to drive back over to my house after 7PM when your day was over to diagnose and fix the problem.
N. Reid
MARK,
I’VE BEEN PLAYING WITH MY COMPUTER EVER SINCE YOU LEFT, IT IS UNBELIEVABLE! THE SPEED ALONE IS AMAZING AND THE THINGS I CAN DO NOW THAT I COULDN’T BEFORE BLOWS ME AWAY! THANK YOU SO MUCH FOR GETTING ME OUT OF MAJOR BIND.
D. Hall
Mark, I just wanted to express what a fantastic technician you have been over the many years in helping me with my computers! You are professional and communicate extremely well! All the work you have done has exceeded my expectations. I appreciate you squeezing me in at the last minute during your busy scheduled work day to get my computer up and running. You have always been prompt for your appointments and I appreciate your hard work. I look forward to many years to come of our business relationship!
C. Robinson
Hi Mark,
I just wanted to thank you for all the effort you put into the installation of my high-speed internet service and making sure that J. and I were set up properly. Your conscientiousness to quality service is appreciated and guarantees that you will always have my business and anyone else I know who needs computer service.
P. Smith
Just to drop you a quick note to tell you how impressed I am with your service. Your visit was quick, you were on time, and dressed very professional!!! In addition, you were concerned about my time and money, trying to keep it under two hours, which you did!! You also explained things so well (in plain English) I felt I really understood… My computer is running so well and fast, with no pop-ups, junk mail, etc. I would like to thank you so very much for everything you did for us. Thank you 🙂
J. Smith
Just wanted to say thanks. It’s been about a week since you fixed my pc and it’s running beautifully. I’ve recommended you to everybody at work and would call you in a second should I encounter any more problems.
Thanks!
K. Williams
A short note to thank for the great service. I appreciated the extra time you gave me.
Marv
Mark, I just wanted let you know how much I really appreciate you fixing my computer. I’m on it right now, everything looks fantastic, there’s no bugs, I’m very excited… I just I think you did a great job fitting me in really quickly and it’s just nice to have it back… Thanks again for your professionalism – you’re really great what you do and I appreciate your service… I’ll call you next time I have problems.
Kelly L.
When I wanted a new computer in July 2003, I turned to Mark of Computer Techs who guided me thru the entire process. He helped me choose the right computer for my needs, migrated my old programs, and installed DSL and added a Spam Blocker and other necessary software. He was extremely knowledgeable and courteous.
When I need technical assistance, it is wonderful not having to explain over the phone to a stranger, but have him come to the house and do hands on help.
His fees are very reasonable and I would recommend him to anyone.
