August 17, 2023 By Mark Computer Techs

Charter Spectrum notifying customers about required Internet equipment upgrades

Due to recent network upgrades in the Reno area which enable faster and symmetrical speeds, Spectrum has been notifying customers about required upgrades to their Internet equipment. Charter Spectrum Internet subscribers are required to use an authorized modem for use on the Charter Spectrum network, which they provide at no additional charge to the monthly Internet service fee.

In the past few months we’ve helped many customers change to a new Spectrum DOCSIS 3.1 modem, and a new Spectrum WiFi 6 router if not using their own purchased router. Quite a few customers have been sent older DOCSIS 3.0 modems in error, and we’ve helped them make an appointment at a local Spectrum Store to swap out to the DOCSIS 3.1 modem which is required for the faster and symmetrical speeds.

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July 17, 2023 By Mark Computer Techs

How to save money at the grocery store using your computer or mobile app

With prices at the grocery store skyrocketing recently, we can help you save money by using the store’s website or app to save money with digital coupons, shopping sale items and other offers, keeping track of rewards, and even sticking to your list by ordering your groceries for pick-up or delivery.

Digital coupons and offers

Many stores in the Reno area feature digital coupons and other money saving offers on their website or mobile app, including Raley’s, Smith’s, Safeway, Save Mart, and Sprouts.

To use digital coupons at these stores, you will need to download the store’s app and create an account. Once you have created an account, you can browse the available coupons and “clip” the ones you want to use. The coupons will then be applied automatically at checkout.

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