Spectrum upgrades to symmetric internet speeds in the Reno area

Update May 2024: Charter/Spectrum has notified existing customers via email and web page that new symmetric internet speeds are now available to existing customers. A DOCSIS 3.1 modem is required for the upgrade.

As part of a multi-year nationwide upgrade to Charter’s Spectrum Internet service announced in December 2022, in April 2023 they began advertising the availability of symmetric internet speeds at Reno area addresses. The Reno area is one of the first markets to be upgraded as part of their 3-year plan. Symmetric speeds are the same download and uploads speeds, which until now has only been offered in the area by AT&T’s Fiber service.

April 2023 screenshot showing Spectrum Internet speeds and prices available to new customers.
A DOCSIS 3.1 modem similar to the one pictured here is required to get the new symmetrical speeds.

Before the update, Spectrum had download/upload speeds of 300/10, 500/20 and 1000/35. Depending on the area, speeds are now being advertised as 300/300, 500/500 and 1000/1000 (1 Gbps).

The faster upload speeds that were previously only available through fiber internet connections can help improve video quality when participating in video calls, and allow faster uploading of files to cloud backup and synchronization services.

If you need help upgrading your Spectrum modem or Wi-Fi router to take advantage of the new internet speeds, contact Computer Techs for in-home service.