Help prevent your email accounts from being hacked

We’ve had a lot of support calls recently where the person’s email or other account has been hacked. In the case of email accounts, the hackers have copied the person’s contact list and is sending  spam messages out to the contacts and forging their name and email address. After their account got hacked, people usually ask us how it happened. Below are usual ways that hackers are able to access accounts. 1. Guessing an insecure password to access your account. 2.  Guessing the answer to … [Read more...]

How to avoid malware and viruses

What is malware/virus – and how does it get on the computer?Malware is short for malicious software and includes viruses, spyware, scareware and similar programs installed on your computer that is installed without your consent or knowledge. Most malware mimics legitimate software in an attempt to get you to purchase something and divulge your credit card information. Malware usually comes from 3 main sources: Malware can come as an e-mail attachment such as a file with an .exe or .zip … [Read more...]