Credential stuffing is a cyberattack that exploits stolen login credentials. Online accounts with PayPal, NortonLifeLock, 23andMe, and Roku are just some of the companies that have reported recent attacks on customer accounts. Here's how it works: Data Breaches: Attackers obtain large databases of usernames and passwords through data breaches on various websites or services. Automated Login Attempts: They use these stolen credentials in automated programs to attempt logging in to other … [Read more...]
March 19, 2024 By Computer Techs
March 19, 2024 By Computer Techs
FTC warning consumers about new tech support scams – Here’s what you need to know
In their “Anatomy of an Imposter Scam” blog series, the Federal Trade Commission (FTC) breaks down how to recognize, avoid, and report business and government imposter scams. Scammers are targeting people with pop-up warnings or calls claiming to have detected a virus on their computer. Here's the rundown: The Scam: You receive a pop-up warning or a phone call claiming a virus has infected your computer, or a fraudulent charge on your account. The scammer offers "tech support" to fix the … [Read more...]
February 20, 2024 By Computer Techs
Charge Smarter, Not Harder: Maximizing Battery Life in Your Devices
Let's face it, dead batteries are never convenient. Whether you're on a call, streaming a movie, or crunching deadlines, a depleted battery can throw your tech-powered day into chaos. But fret not, battery-conscious friend! By understanding how and when to charge your devices, you can extend their lifespan and keep them powered up longer. Debunking the myths: First, let's clear the air on some common misconceptions: Myth: Leaving your phone plugged in overnight damages the … [Read more...]
February 20, 2024 By Computer Techs
How Seniors and Less-Tech-Savvy People Can Use Artificial Intelligence
AI in 2024: Your Friendly, Tech-Savvy Sidekick Artificial intelligence (AI) might conjure images of robots taking over the world, but the reality is far more down-to-earth. In 2024, AI is not here to replace us, but to assist us, and that includes everyone, regardless of age or tech skills. Whether you're a senior citizen looking for a helping hand or someone who finds technology intimidating, AI can be your friendly sidekick, making daily life easier and more enjoyable. Here are some … [Read more...]
January 17, 2024 By Computer Techs
Do you need to pay for antivirus?
Updated May 2026 Windows Security vs. Paid Antivirus For years, we've been bombarded with warnings about lurking online threats, prompting many to invest in pricey antivirus software. But with Windows Security, a robust built-in security solution on modern supported versions of Windows, is paying for additional protection really necessary? Windows Defender: A Force to Be Reckoned With Windows Defender is the core antivirus and anti-malware protection included in Windows Security. … [Read more...]
November 15, 2023 By Computer Techs
FBI warning: Cyber criminals impersonating brands using search engine advertisement services to defraud users
Cybercriminals are Targeting People with Malvertising and Imitation Ads In recent months, there has been a surge in cybercriminal activity using a variety of techniques, including malvertising and imitation ads, to trick people into revealing personal and financial information or downloading malware. FBI Warns of Imitation Ads in Paid Search Results The FBI has warned of an increase in imitation ads that are appearing in paid search results. These ads are designed to look like ads from … [Read more...]
October 16, 2023 By Computer Techs
Passkeys slowly replacing passwords for account logins
Passkeys are a new secure way of logging into websites and apps without the need for a username and password. Google just made passkeys the default method for sign-in unless you opt-out. As of fall 2023, few websites support the use of passkeys for sign-in. Usernames and passwords will continue to exist for many years due to the slow and voluntary adoption of passkeys. Therefore we still recommend the use of a password manager to store passwords, passkeys and secure … [Read more...]
September 14, 2023 By Computer Techs
The pros and cons of Google Chrome’s new Ad Privacy settings
Google Chrome’s new Ad Privacy settings are part of its initiative to phase out the use of third-party cookies for tracking and advertising purposes. According to Google, these settings are designed to enhance user privacy while still allowing relevant and personalized ads. However, some critics and users are skeptical about Google’s claims and prefer to opt out of these settings. Here are some of the pros and cons of Google Chrome’s new Ad Privacy settings, gathered from 2 different AI … [Read more...]
August 20, 2023 By Computer Techs
How we can help you save money on your wireless cell phone service – use an MVNO
Updated 12/16/25: If you're paying too much for wireless cell phone service from AT&T, T-Mobile or Verizon, consider switching to a Mobile Virtual Network Operator (MVNO) instead. An MVNO is a wireless communications service provider that offers cell phone service without owning the actual cell towers or core network infrastructure. MVNOs are essentially resellers of wireless service, purchasing network access at wholesale rates from the 3 major carriers and reselling it under their … [Read more...]
August 17, 2023 By Computer Techs
Charter Spectrum notifying customers about required Internet equipment upgrades
Due to recent network upgrades in the Reno area which enable faster and symmetrical speeds, Spectrum has been notifying customers about required upgrades to their Internet equipment. Charter Spectrum Internet subscribers are required to use an authorized modem for use on the Charter Spectrum network, which they provide at no additional charge to the monthly Internet service fee. In 2023 and 2024 we helped many customers change to a new Spectrum DOCSIS 3.1 … [Read more...]