February 25, 2025 By Mark Computer Techs

What You Need to Know About the End of Support for Windows 10

  • Microsoft will end support for Windows 10 on October 14, 2025. After this date, there will be no more free updates, security patches, or technical support available from Microsoft.
  • Most users have 3 options: upgrade to Windows 11, get a new computer with the latest version of Windows, or pay to extend Windows 10 security updates until October 2026.
  • Upgrading to Windows 11 is recommended for most users for its advanced security, improved performance, and new features.

Updated 3/30/25:

As Microsoft’s Windows 10 operating system approaches the end of its lifecycle, it’s essential for users to prepare for the changes and take steps to transition smoothly. Microsoft’s official announcement has made it clear: Windows 10 will reach its end of support on October 14, 2025. This means no more free updates, security patches, or technical support for the operating system, which could leave your device vulnerable to security risks and software incompatibilities if no action is taken before October.

The Start button taskbar icons for Windows 10 vs Windows 11.

Why the End of Support Matters

When an operating system (OS) reaches the end of support, it no longer receives updates from its developer – in this case, Microsoft. These updates, which usually occur monthly, include crucial security patches, bug fixes, and improvements that help keep your system running safely and efficiently. After the end of support, any vulnerabilities and bugs will remain unpatched, leaving your computer at risk of viruses, malware, and ransomware.

Additionally, newer software and hardware may eventually become incompatible with the older OS, leading to performance issues or the inability to use modern apps and devices.

What Are Your Options?

As the end of Windows 10 support approaches, users have three primary options:

  1. Upgrade your existing computer to Windows 11
  2. Get a new computer with Windows 11
  3. Continue using Windows 10 until October 2026 with reduced support

Let’s explore these options and why ultimately upgrading to Windows 11 is probably your best choice.

[Read more…]
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May 6, 2023 By Mark Computer Techs

New computer recommendations

Updated 11/7/24:

You may be reading this because the operating system on your existing computer will no longer be supported soon. Since you’ll likely be spending the next 5-10 years or more with your next computer, please take a few minutes now to make an informed decision about what to look for in a new computer and accessories – and get the best deal. 

Our recommended minimum new computer specifications are:

  • Intel Core i3/AMD Ryzen 5 processor or better. For an Apple Mac computer we recommend getting Apple’s “M” series processor rather than an Intel processor.
  • 8 GB RAM or more
  • 256GB Solid State Drive (SSD) or larger
  • Please read New Computer Buying Guide for more detailed information.

If you’re thinking about trying to save money by buying a refurbished computer – we don’t recommend it. Typically they won’t last as long as a new computer, and are less secure due to unpatched processor flaws and some cannot be upgraded to more recent secure operating systems.

We’ve seen the best reliability with HP and Dell brands. Keep in mind that cheaper laptops and all-in-ones typically only have a vertical screen resolution of 768 pixels, whereas higher quality and clearer screens are 1080 pixels or higher.

Click on the links below to view recommended computers meeting the minimum recommended specifications noted above at the respective retailer’s website. Some models may be available in-store. If you come across a good deal elsewhere, remember to look for specifications that are a minimum of what’s listed above.

Desktop PCs:

Best Buy – Dell, HP – SSD PC Desktops

Costco – Dell, HP Desktops – make sure hard drive is SSD or HDD+SSD

HP Store – Desktop computer towers with SSD

Dell – Desktop computers & All-in-One PCs with SSD

Laptop/Notebook PCs – regular price differences are due to variances in screen size, processor (speed), screen resolution and 2-in-1 convertibility:

Best Buy – Dell, HP SSD PC Laptops

Costco – Dell, HP – SSD PC Laptops

Apple Mac:

Best Buy – iMac desktop

Best Buy – MacBook laptop

Costco – iMac desktop

Costco – MacBook laptop

Apple – iMac desktop

Apple – MacBook laptop

We can setup your new computer and transfer data from your old one

Please consider our IN-HOME services to get your new computer set-up quickly and properly, vs. the chain stores offerings, or attempting it yourself:

  • Set-up and connect your new computer to your network, printer and other external hardware. If you buy from a national chain store you’ll likely notice that they don’t specialize in in-home service, or they charge much more for the option. We’ll make sure all of your external devices work with your new computer.
  • Transfer data (documents, pictures, music, etc.) and compatible programs from an old computer. Some tech services just transfer your data to a folder on your desktop – we organize your data and put it in the right folders and programs. 
  • Remove trialware and unnecessary adware. We also setup free security, backup and word processing/spreadsheet software.
  • Customization and explanation of Windows features. We’ll setup the menus, controls and buttons with familiarity of your previous computer.
  • Install initial updates. A new computer out-of-the-box is already several months behind critical operating system updates and computer hardware updates.
  • Consulting about questions you have about your new computer system
  • Recommended storage/disposal/donation of an old unused computer

Custom-built computers

If you need a computer custom-built for gaming or business needs, we recommend contacting our friends at Technology Center.

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April 22, 2025 By Mark Computer Techs

Why Retirees Are Targets for Identity Theft or Credit Fraud

When people retire, it’s easy to assume that certain financial concerns fade away—especially the fear of identity theft or credit fraud. After all, if you’re no longer applying for loans or opening new credit cards, why would anyone want to target your credit file?

In reality, seniors remain prime targets for identity thieves, and freezing your credit can be one of the simplest and most effective ways to guard against potential financial harm. Here’s why even retirees should seriously consider placing a credit freeze.

Retirees Still Have Active Credit Files

Even if you’re no longer working or making big purchases on credit, your credit reports still exist—and they contain valuable information. Identity thieves can use your Social Security number, address, and other details to open fraudulent accounts, take out loans, or even commit medical or tax fraud in your name.

A credit freeze makes it much harder for bad actors to do this. It blocks access to your credit reports, preventing new credit inquiries unless you lift the freeze yourself.

Seniors Are Prime Targets for Scammers

Unfortunately, older adults are frequent targets for scammers. The FBI’s Internet Crime Complaint Center (IC3) has consistently reported high financial losses among seniors due to fraud. Criminals may assume that retirees are less likely to monitor their credit actively or to notice small irregularities in financial statements—making them easier prey.

A credit freeze serves as a protective barrier. If someone attempts to open a credit card or loan using your name, they’ll be denied access to your credit file, effectively shutting down the scam before it starts.

Credit Freezes Are Free and Reversible

Thanks to federal legislation, placing and lifting a credit freeze is free through the major credit bureaus—Equifax, Experian, and TransUnion. If you ever do need to apply for credit, you can temporarily lift the freeze online or by phone in just minutes.

This flexibility makes freezing your credit a low-hassle, high-reward action, especially if you’re not regularly opening new credit accounts.

A Freeze Offers More Protection Than Credit Monitoring Alone

Credit monitoring services notify you after suspicious activity has occurred. While useful, they are reactive by nature. A credit freeze, on the other hand, is proactive. It prevents the activity from happening in the first place.

For retirees who want peace of mind without having to keep a constant eye on their credit report, freezing credit can be a set-it-and-forget-it security measure.

It Protects Your Legacy and Estate

If you’re managing a large estate, or simply trying to preserve your financial health for heirs, protecting your credit is part of protecting your legacy. Identity theft doesn’t just impact you—it can complicate estate management, trusts, and beneficiary distributions after death.

In some cases, deceased individuals are even targeted by fraudsters. Taking steps now to lock down your credit while you’re alive helps ensure fewer headaches for your loved ones later.

Final Thoughts: A Simple Step for Serious Peace of Mind

Even in retirement, you’re not off the radar of cybercriminals. In fact, you may be more vulnerable than ever. Freezing your credit is a powerful tool in the fight against identity theft, and it costs nothing but a few minutes of your time.

If you haven’t already, consider visiting the official sites for Equifax, Experian, and TransUnion to place a freeze on your credit reports. It’s a smart, simple way to help safeguard your golden years. If you need help navigating the process of setting up a credit freeze, you can contact Computer Techs for help.

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April 3, 2025 By Mark Computer Techs

Need a new printer? Why you should consider getting laser/LED vs. inkjet

When purchasing a new printer, there are several reasons you should consider getting laser vs. inkjet.

We are often asked to troubleshoot printing problems with inkjet printers. With Nevada’s dry climate, if you don’t frequently print something the ink in inkjet printers often dries out and clogs the ink cartridges and print heads, thus reducing print quality or completely rendering the printer useless.

When shopping for a printer you may be inclined to get an inexpensive printer because you don’t print very often. Though inkjet printers are usually less expensive, the cost of the ink and repair can make it a more expensive investment in the long run.

Let’s look at the pros and cons…

Pros of laser/LED printers:

  • The toner powder that’s used in laser printer toner lasts longer than ink – typically thousands of pages (vs hundreds of pages for standard ink cartridge printers). You may only have to buy more toner cartridge(s) every few years.
  • Cost-per-page of toner vs. ink is lower.
  • The toner isn’t susceptible to drying up or clogging the printer.
  • Laser printers print faster.

Cons of laser/LED printers:

  • The initial equipment cost of a laser printer is usually more expensive. Color laser printers are usually hundreds of dollars more than their inkjet alternatives.
  • Laser printers don’t print high-quality photos.
  • All-in-one laser printers are usually larger and may not fit if you have a small space to place your printer.

More information about the choosing a printer can be found in the Consumer Reports Printer Buying Guide.

The technical differences between inkjet and laser/LED printers

Inkjet and laser printers operate on very different technologies, each with their own strengths. Here’s a breakdown of how they work:

Inkjet Printers

  • Technology: Inkjet printers spray tiny droplets of liquid ink directly onto the paper. These droplets can be as small as a few microns, allowing for precise details and vibrant colors.
  • Process: They use one of two methods: thermal inkjet (heating the ink to create bubbles that force the ink out) or piezoelectric inkjet (using vibrations to eject ink).
  • Best For: High-resolution photo printing and documents requiring vivid colors. Inkjet printers are generally slower and more suitable for low-volume printing.

Laser Printers

  • Technology: Laser printers use toner, a powdered ink, and static electricity to transfer the image or text onto the paper.
  • Process: A laser beam “draws” the image on a drum inside the printer, creating an electrostatic charge. The toner adheres to the charged areas, and heat is used to bond the toner to the paper.
  • Best For: Fast printing of high-volume, monochrome documents. They are great for efficiency but less suitable for detailed photo printing.

If you’re debating which one suits your needs, it boils down to what you’re printing and how often.

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March 19, 2025 By Mark Computer Techs

Having problems with a website? Try these tips.

That moment of frustration when a website refuses to cooperate is all too familiar. Whether it’s a slow loading page, a broken link, or a complete inability to connect, website problems can throw a wrench in your productivity or simply be a major annoyance. But before you throw your hands up in despair, take a deep breath and try these simple yet effective troubleshooting tips. You might be surprised at how often the solution is quick and easy.

Try an alternative web browser

Most computers have more than one web browser installed. The most common browsers are Google Chrome, Microsoft Edge, Mozilla Firefox and Safari (macOS). If a specific website isn’t working or displaying correctly in your normal browser, open your other web browser and go to the same website. If the problem is happening with multiple browsers, and your internet connection is OK (verified by other websites working), then the problem is likely something that out of your control. Try the website again later.

Delete the cookies and website data for the website you are trying to use

Here’s how to delete cookies and website data for a specific website in the four major browsers: Chrome, Edge, Firefox, and Safari.

Google Chrome

Method 1: Through Site Information (Quickest)

  1. Navigate to the website: Open the website for which you want to delete cookies and data.
  2. Click the padlock icon (or “Not secure”) in the address bar to the left of the website’s URL.
  3. Click on “Cookies and site data” in the dropdown menu.
  4. A small window will appear showing the cookies and storage used by the current website.
  5. Click on the specific website’s entry (it will likely be the first one listed).
  6. Click the “Remove” button next to each individual cookie or data entry you want to delete.
  7. Alternatively, you can click the “Remove all” button at the bottom to delete all cookies and data for that website.
  8. Click “Done” to close the window. You might need to refresh the page for the changes to take full effect.

Method 2: Through Browser Settings

  1. Open Chrome’s menu: Click the three vertical dots (⋮) in the top-right corner of the browser window.1
  2. Go to “Settings”: Click on “Settings” in the dropdown menu.2
  3. Navigate to “Privacy and security”: Click on “Privacy and security” in the left-hand sidebar.3
  4. Click on “Cookies and other site data”.
  5. Click on “See all site data and permissions”.
  6. Search for the website: In the search bar in the top-right corner, type the name of the website.
  7. Click on the arrow next to the website in the search results. This will expand the details.
  8. Click the “Remove” icon (trash can) next to each cookie or data entry you want to delete.4
  9. Alternatively, you can click the “Clear all data” button at the top of the expanded website information to remove everything.
  10. Close the settings tab. You might need to refresh the page for the changes to take full effect.

Microsoft Edge

Method 1: Through Site Information (Quickest)

  1. Navigate to the website: Open the website for which you want to delete cookies and data.
  2. Click the padlock icon (or “Not secure”) in the address bar to the left of the website’s URL.
  3. Click on “Cookies and site permissions” in the dropdown menu.
  4. Under “Cookies and site data,” click on “Manage and delete cookies and site data.”1
  5. A page will open showing all stored cookies and site data.2 Find the entry for the specific website. You might need to expand the list by clicking the arrow next to the domain name.
  6. Click the trash can icon next to the specific cookie or data entry you want to delete.
  7. Alternatively, you can click the “Remove all” button at the top of the website’s expanded section to delete all cookies and data for that website.
  8. Close the settings tab. You might need to refresh the page for the changes to take full effect.

Method 2: Through Browser Settings

  1. Open Edge’s menu: Click the three horizontal dots (…) in the top-right corner of the browser window.3
  2. Go to “Settings”: Click on “Settings” in the dropdown menu.4
  3. Navigate to “Cookies and site permissions”: Click on “Cookies and site permissions” in the left-hand sidebar.5
  4. Click on “Manage and delete cookies and site data”.6
  5. Click on “See all cookies and site data”.
  6. Search for the website: Use the “Search cookies and site data” bar in the top-right corner and type the name of the website.
  7. Click the down arrow next to the website in the search results to expand the details.
  8. Click the trash can icon next to each individual cookie or data entry you want to delete.
  9. Alternatively, you can click the “Remove all” button at the top of the expanded website information to remove everything.
  10. Close the settings tab. You might need to refresh the page for the changes to take full effect.

Important Considerations for Edge:

  • Deleting cookies and website data for a specific site will log you out of that website and may reset any preferences you had set.
  • Be careful when deleting data, as it might remove important settings or information you want to keep for other websites.
  • After deleting the data, the website might take slightly longer to load on your next visit as it needs to retrieve the information again.

Mozilla Firefox

Method 1: Through Site Information (Quickest)

  1. Navigate to the website: Open the website for which you want to delete cookies and data.
  2. Click the padlock icon in the address bar to the left of the website’s URL.
  3. Click on “Cookies and Site Data” in the dropdown menu.
  4. A dialog box will appear showing the cookies and storage used by the current website.
  5. Select the specific website in the list.
  6. Click the “Remove Selected” button to delete the highlighted entries. You can select multiple entries by holding down the Ctrl (or Cmd on Mac) key while clicking.
  7. Alternatively, you can click the “Remove All” button to delete all cookies and data for that website.
  8. Click “Save Changes” and then “OK” to close the dialog box. You might need to refresh the page for the changes to take full effect.

Method 2: Through Browser Settings

  1. Open Firefox’s menu: Click the three horizontal lines (☰) in the top-right corner of the browser window.
  2. Go to “Settings”: Click on “Settings” in the dropdown menu.
  3. Navigate to “Privacy & Security”: Click on “Privacy & Security” in the left-hand sidebar.5
  4. Scroll down to the “Cookies and Site Data” section.
  5. Click the “Manage Data…” button.
  6. Search for the website: In the “Search websites” field, type the name of the website.
  7. Select the website in the list.
  8. Click the “Remove Selected” button.
  9. Click “Save Changes” in the pop-up confirmation window.
  10. Click “OK” to close the “Manage Cookies and Site Data” dialog box.6 You might need to refresh the page for the changes to take full effect.

Safari (macOS)

Method 1: Through the “Privacy” Tab in Preferences

  1. Open Safari’s menu: Click on “Safari” in the top-left corner of your screen.
  2. Go to “Preferences…”: Click on “Preferences…” in the dropdown menu.7
  3. Click on the “Privacy” tab.
  4. Click on “Manage Website Data…”.
  5. Search for the website: In the search bar in the top-right corner, type the name of the website.
  6. Select the website in the list.
  7. Click the “Remove” button.
  8. You can remove multiple websites by selecting them (using Cmd + click) and then clicking “Remove”.
  9. Click “Done” to close the “Manage Website Data” window.8 You might need to refresh the page for the changes to take full effect.

Method 2: Through the “Develop” Menu (If Enabled)

  • Enable the “Develop” menu (if you haven’t already): Go to Safari > Preferences > Advanced and check the “Show Develop menu in menu bar” box.9
  • Navigate to the website: Open the website for which you want to delete cookies and data.
  • Click on “Develop” in the menu bar.
  • Hover over “Website Data”.
  • Find and select the specific website in the submenu.
  • Click the “Remove” button.
  • Click “Done” in the “Website Data” window.10 You might need to refresh the page for the changes to take full effect.

Important Considerations:

  • Deleting cookies and website data for a specific site will log you out of that website and may reset any preferences you had set.
  • Be careful when deleting data, as it might remove important settings or information you want to keep for other websites.
  • After deleting the data, the website might take slightly longer to load on your next visit as it needs to retrieve the information again.

By following these steps, you can effectively manage the cookies and website data stored by your browser for individual websites.

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March 18, 2025 By Mark Computer Techs

Can your data really be taken off the dark web?

While no service can guarantee the complete and permanent removal of your data from the dark web, some services can reduce your exposure. Here’s a breakdown of what they can and cannot do:

What Dark Web Monitoring Services Can Do:

  • Monitor: These services continuously scan known dark web marketplaces, forums, and other hidden areas for your personal information. This includes things like:
    • Email addresses
    • Passwords
    • Social Security numbers
    • Credit card numbers
    • Bank account details
    • Other sensitive data
  • Alert You: If your information is found, the service will typically notify you immediately. This allows you to take action, such as changing compromised passwords or contacting financial institutions.
  • Provide Guidance: Many services offer advice and support on what to do if your data is found on the dark web. This might include steps to secure your accounts or mitigate potential damage.
  • Automated Removal Requests (Data Broker Removal): Some services go beyond just monitoring and will actively work to remove your information from publicly accessible data broker sites. These are not the dark web itself, but they are sources from which your data can be aggregated and potentially end up on the dark web. They send opt-out requests on your behalf to these data brokers.

What Dark Web Monitoring Services Cannot Do:

  • Directly Remove Data from the Dark Web: Once your data appears on the dark web, it’s extremely difficult, if not impossible, to have it completely removed. The decentralized and anonymous nature of the dark web makes it challenging to track down and control the spread of information.
  • Prevent Initial Data Breaches: These services can only help you respond after your data has been compromised and has appeared on the dark web. They cannot prevent the initial data breach that led to your information being exposed.
  • Guarantee Complete Protection: Even with monitoring, there’s no guarantee that all instances of your data on the dark web will be found. New marketplaces and methods of sharing information constantly emerge.

Think of it this way:

Imagine your personal information is like a piece of paper that has been copied and spread to many different, hidden locations. A dark web monitoring service can act like a search party that tries to find those copies and alert you to their existence. Some services can even try to stop new copies from being made by targeting the original sources on the open web (data brokers). However, they can’t go to every single hidden location and retrieve every single copy that already exists.

In conclusion, it’s your responsibility to keep informed.

Dark web monitoring services can be a valuable tool for staying informed about potential compromises of your personal data. They can provide early warnings and help you take steps to protect yourself. However, it’s crucial to understand their limitations. They cannot magically erase your data from the dark web once it’s there. Prevention through strong security practices and being mindful of where you share your information remains the most effective way to minimize your risk.

Your best defense against identity theft is freezing your credit with the major credit bureaus. This makes it difficult for identity theives to use your name and information for financial gain.

You also need to keep informed about the latest scams such as imposters using your personal information to convince you that they are a company, bank or government official, or even a friend or loved one. Imposter scams are often someone trying to persuade you to perform a financial transaction such as purchasing gift cards or Bitcoin, or process a refund into your bank account.

Visit Computer Techs YouTube playlist to watch videos about the latest scams to keep you informed.

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February 18, 2025 By Mark Computer Techs

Learn how to spot scams that pop-up on your screen – and how to close your browser

This article originally published September 2015 – updated March 2017, February 2025

Malicious advertisements or links can redirect your web browser to webpage designed to look like an official warning from Microsoft or Apple. The fake warnings often have the following characteristics:

  • Tell you that there’s a problem with your computer, it’s been blocked, and you need to call the number presented immediately to prevent harm
  • Tell you NOT to turn off your computer
  • The warnings are often accompanied by scary alert sounds or spoken messages.
  • Your mouse and/or keyboard may become non-responsive.
If you look closely at the “security warning” you will notice that it’s just a webpage designed to scare people into calling the number.

How to “unblock” your computer and get rid of the scare message

NEVER call the number presented on the screen – scammers claiming to be Windows, Apple or tech support representatives will try to gain access to your computer to convince you that you have security problems that you need to pay to have fixed.

Try the following steps in order to close the scare/scam window:

  1. Try closing your browser using the keyboard. Here’s a few a few methods to try:
    • Hold down the [Ctrl] key, then press the [W] key. On a Mac, hold down the [Command ⌘] key, then press the [W] key.
    • Press and HOLD the Esc key (located on the upper-left corner of the keyboard)
    • On a Windows PC, press the Alt + F4 key simultaneously.
    • On a Windows PC, simultaneously press and hold the [Ctrl]+[Alt]+[Del] keys on your keyboard, select Task Manager, select your web browser, then “End Task”. On a Mac use [Command]+[Option]+[Esc], select your web browser, then select “Force Quit”.
  2. If unsuccessful, on your Windows computer try to shut down or restart your computer via the Start button icon along the bottom left taskbar: If the fake warning website covers your full screen where you cannot see the Start button icon, use your keyboard and press the Windows key [  or ] located at the bottom left corner of your keyboard, which should bring the Start menu to the foreground. You should then be able to use your mouse to navigate to Power > Shut Down/Restart.
  3. If none of the above methods work, do the opposite of what the scare page says: Turn off your computer by pressing and HOLDING the power button. After HOLDING down the power button for at least 5 seconds, the computer should shut off.
  4. After your computer is off, leave it off for at least a minute. Then briefly press the power button to turn it back on.
  5. If one of the above steps works to close the scare page and regain control of your browser or computer, you should be good to continue using your computer. However, don’t immediately go back to the website or email that redirected you to the scare page before, and don’t restore your previous browser session if prompted.
  6. If the scare page comes back after powering off your computer, it is likely going to sleep rather than completely powering off when holding down the power button for at least 5 seconds. Try powering it off again. If the message still appears, contact us for assistance. Again, never call the number on the screen.

How does the fake pop-up occur?

On a virus-free computer these pop-ups can occur when you mistype a web address, click a search link which redirects you to the malicious website, or a malicious advertisement can redirect you. If your computer already has adware or malware these pop-ups may occur when you visit any website whether or not the site is malicious or not. If you see pop-ups similar to those pictured while logged into your financial websites, contact Computer Techs right away for computer service. We also advise you to have an alternative web browser installed on your computer in case you are unable to use your primary browser.

Browsers now including scareware protection

In late 2024, Microsoft announced the intention to include scareware protection in their Edge browser. Other browsers such as Chrome, Firefox and Safari will likely follow with protections of their own. Read: Stand up to scareware with scareware blocker, now available in Microsoft Edge.

[Read more…]
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January 20, 2025 By Mark Computer Techs

Why You Should Choose an App Over a Website on Your Mobile Device

In today’s digital age, we often find ourselves debating whether to use a mobile app or a website for everyday tasks like shopping, banking, or simply staying informed. While websites are versatile and easily accessible, mobile apps offer unique advantages that make them the better choice for many activities on a smartphone or tablet. Here are the top reasons why you should consider using an app over a website on your mobile device:

1. Enhanced User Experience

Mobile apps are specifically designed for use on smaller screens, providing a more intuitive and seamless experience compared to websites. They often include:

  • Optimized Navigation: Apps prioritize usability, offering clear menus and touch-friendly interfaces.
  • Faster Performance: Since apps store some data locally, they can load content quicker than websites.
  • Tailored Interactions: Gestures like swiping, pinching, and tapping make interactions smoother and more engaging.

2. Offline Accessibility

One of the biggest advantages of apps is their ability to function without an internet connection. While websites require continuous connectivity, many apps allow you to:

  • Access previously loaded content.
  • Use offline features such as note-taking, viewing downloaded media, or tracking fitness progress.

3. Personalization and Notifications

Apps excel in delivering a personalized experience. They use data such as your preferences, usage patterns, and location to tailor content and recommendations. Additionally, push notifications keep you informed about:

  • Exclusive deals and offers.
  • Important updates or alerts.
  • Reminders for tasks or upcoming events.

4. Better Integration with Device Features

Mobile apps seamlessly integrate with your device’s hardware and software, enhancing functionality. For instance:

  • Camera and GPS: Apps can use these features for tasks like scanning a barcode, scanning documents, tracking your location, or enhancing augmented reality experiences.
  • Biometric Security: Apps often support fingerprint or facial recognition for secure and quick access.
  • Instant Sharing: Apps make it easy to share content via social media, email, or messaging platforms.

5. Improved Security

While websites can be secure, apps generally offer an additional layer of safety by leveraging device-level security features. Examples include:

  • Encrypted storage for sensitive information.
  • Two-factor authentication and biometric login.
  • Automatic updates to patch vulnerabilities.

6. Customized Ecosystems

Apps can create an integrated environment tailored to your needs. For instance:

  • Banking apps streamline bill payments, transfers, and account management in one place.
  • Health and fitness apps provide goal tracking, exercise plans, and progress reports.

7. Superior Performance for Frequent Use

If you frequently use a service, an app can save time and effort compared to repeatedly accessing a website. Apps store your login credentials, preferences, and often preloaded content, providing a faster and more efficient experience. Apps are also readily available on your home screen, providing instant access with a single tap. This eliminates the need to search for the website in your browser, saving you time and effort.

Conclusion

While websites are indispensable for certain tasks, mobile apps provide a level of convenience, personalization, and functionality that is hard to match. By leveraging the unique capabilities of your device, apps not only simplify tasks but also enrich your overall digital experience. Whether it’s shopping, banking, fitness, or entertainment, choosing an app can often make your mobile interactions faster, easier, and more enjoyable.

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January 20, 2025 By Mark Computer Techs

Understanding Two-Factor Authentication (2FA): Enhancing Your Online Security

With the rise in cyber threats and data breaches, protecting your online accounts is more crucial than ever. One of the most effective ways to secure them is through Two-Factor Authentication (2FA). This guide explores what 2FA is, how it works, and why it’s essential for safeguarding your digital identity.

What is Two-Factor Authentication (2FA)?

Two-factor authentication is an extra layer of security used to verify that a user attempting to log into an online account is who they claim to be. Instead of relying solely on a password, 2FA requires a second piece of information—a second “factor”—which can only be obtained by the rightful account owner.

2FA factors typically fall into three categories:

  1. Something you know – like a password or PIN.
  2. Something you have – like a mobile device or a security key.
  3. Something you are – biometrics like a fingerprint, facial recognition, or voice.

With 2FA, you’ll need two of these factors to access your account, making it significantly more challenging for cybercriminals to breach it.

How Does 2FA Work?

The 2FA process generally follows these steps:

  1. Enter Your Username/Password: Begin by entering your usual password, which remains the first layer of protection.
  2. Receive a Verification Prompt: After entering your password, you’ll receive a second prompt to authenticate your identity. This prompt can be:
    • A one-time code sent via text message or email.
    • A code generated by an authenticator app (like Google Authenticator or Authy) that refreshes every 30 seconds.
    • A push notification sent to your phone, which you approve or deny.
    • Biometric verification, such as a fingerprint scan or facial recognition.
  3. Complete the Second Step: After verifying this second factor, you gain access to your account.

Types of Two-Factor Authentication

There are various forms of 2FA, each with its own security strengths. Here are the most common ones:

  1. SMS-Based 2FA:
    • A unique, time-sensitive code is sent to your mobile phone via text message.
    • While convenient, it’s less secure due to the risk of SIM swapping, where attackers can hijack your phone number to intercept the code.
  2. Authenticator Apps:
    • Apps like Google Authenticator, Authy, and Microsoft Authenticator generate time-based codes that expire every 30 seconds.
    • Authenticator apps are highly secure as they aren’t reliant on SMS, making them resistant to SIM swapping and other phone-based attacks.
  3. Hardware Tokens:
    • Devices like YubiKey and Google Titan Key act as physical keys that plug into your computer or connect wirelessly. These tokens verify your identity when logging in.
    • Hardware tokens are very secure, as attackers would need physical possession of the device.
  4. Biometric 2FA:
    • Biometrics, such as fingerprints, facial recognition, or voice ID, serve as the second factor in 2FA.
    • Biometrics add strong security but are less widely supported across platforms and may require specific hardware.
  5. Push Notifications:
    • Many services, like Microsoft and Google, send a push notification to a trusted device. Approving the notification verifies your identity.
    • Push notifications are generally secure, especially if your device is protected with a password, PIN, or biometric.

Why You Should Use 2FA

Two-factor authentication offers several benefits, making it an essential component of a secure online presence:

  1. Increased Security:
    • With just a password, anyone who has your login credentials can access your account. Adding a second factor significantly reduces the risk of unauthorized access.
  2. Protection Against Phishing:
    • Phishing attacks attempt to trick you into revealing your password. 2FA adds a hurdle, as attackers won’t have access to your second factor, like your phone or authenticator app.
  3. Minimal Impact on Usability:
    • While 2FA adds an extra step, it only takes a few seconds and provides substantial security benefits, often with only a small impact on convenience.
  4. Peace of Mind:
    • 2FA can give you confidence that your accounts are safer, helping protect personal information, financial data, and sensitive communications.

How to Enable 2FA on Popular Platforms

Enabling 2FA is straightforward on most platforms. Here’s how to set it up on a few commonly used services:

  1. Google and Gmail:
    • Go to Google Account Security Settings.
    • Select 2-Step Verification and follow the prompts to add an authenticator app or SMS verification.
  2. Facebook:
    • Open Settings & Privacy > Settings.
    • Under Security and Login, find Two-Factor Authentication and choose your preferred authentication method.
  3. Apple ID:
    • Open Settings on your iPhone or Mac, go to Password & Security, and select Two-Factor Authentication.
  4. Microsoft Accounts:
    • Log in to account.microsoft.com.
    • Go to Security > Additional Security Options > Two-Step Verification.
  5. Social Media & Financial Accounts:
    • Most major platforms, including Twitter, Instagram, and online banks, offer 2FA under account security settings.

Tips for Using 2FA Effectively

  • Using Authenticator Apps is better than SMS: Authenticator apps are generally more secure than SMS codes, which can be vulnerable to interception or SIM swapping or someone taking over your cell number. However, using SMS is better than no 2FA at all.
  • Keep Backup Codes Safe: Many services provide backup codes for times when you can’t access your primary 2FA method. Store these codes securely, as they can be a lifesaver if you lose your phone.

Conclusion

Two-factor authentication is an essential security measure that everyone should enable on their online accounts. By adding an extra layer of verification, 2FA makes it much harder

Filed Under: Blog Tagged With: ,
December 27, 2024 By Mark Computer Techs

How to save money on internet, phone and TV service in 2025

Saving money on internet, phone, TV, and cell service can be a game of strategy! Here are some tactics to consider:

General Strategies:

  • Negotiate your current bills: Call your providers and politely but firmly negotiate a lower rate or better deal. Mention competitors’ offers or threaten to cancel. Be prepared to walk away.
  • Bundle services: Consider bundling multiple services with the same provider. For example, Spectrum and AT&T both offer considerable discounts on wireless phone service when you bundle with their home internet service. But it may not make sense to bundle ALL of your services.
  • Downsize your plan: Analyze your usage for internet and cell phone data. If you’re not using all the features or amount of internet speed/data in your current plan, downgrade to a cheaper one.
  • Shop around: Compare prices and deals from different providers in your area. You might find a better offer than your current one.
  • Look for discounts: Many providers offer discounts for seniors, students, low-income families, and military personnel. See if you qualify for any.
  • Utilize free options: Explore free alternatives for TV, like streaming services with free trials or using a library card for free access to movies and audiobooks.

Specific Strategies:

  • Internet:
  • Home Phone:
    • Switch providers: AT&T’s home phone service is typically much costlier than Spectrum Voice.
    • Considering cancelling home phone service altogether: If you’re like others, you probably get mostly telemarketing and scam calls on your home phone line. If you cancel your home phone service and just use your cell phone, you can save a lot. But consider the redundancy of having two methods of being able to communicate. Also, don’t cancel your home phone number until you’ve confirmed that all of your online accounts aren’t using that number for account recovery.
    • Switch to a VoIP or wireless provider for your “home” number: If you still want to maintain a second phone line, consider switching to an inexpensive VoIP provider. We can assist with options and setup.
  • TV:
    • Cut the cord: Ditch cable or satellite TV altogether and rely on streaming services. There are many affordable options available. Otherwise, you can downsize your TV subscription by removing live channels, then add free or discounted streaming services to give you more choices for content to watch.
    • Use an antenna: Get an over-the-air antenna to receive local channels for free.
    • Read: Should you really “cut the cord” to save money on TV service?
  • Cell Service:
    • Cost: If you’re paying over $40/month per line for cell service, you’re probably paying too much.
    • Switch to prepaid: Prepaid plans can be cheaper than postpaid plans, especially if you don’t use a lot of data or talk minutes.
    • Consider MVNOs: Mobile Virtual Network Operators (MVNOs) use the networks of major carriers but offer cheaper plans.
    • Look for promotions: Carriers often offer discounts and promotions, especially for new customers.
    • Share a family plan: Consider sharing a family plan with multiple lines.
    • Pay for your smartphone separately from your plan.
    • Read: How to save money on your wireless cell phone service – use an MVNO

Remember:

  • Do your research: Before making any changes, research your options and compare prices.
  • Read the fine print: Watch out for hidden fees and surcharges when comparing plans.
  • Be patient: It may take some time to find the best deal, so be patient and don’t give up.

By implementing some of these strategies, you can significantly reduce your spending on internet, phone, TV, and cell service. Don’t hesitate to get creative and explore different options to find the perfect fit for your needs and budget! There are lots of options to consider which may seem overwhelming. Fortunately Computer Techs stays on top of the latest offerings to help you decide the best methods to save you money on your telecommunications services. Contact Mark for a consultation today!

Filed Under: Blog Tagged With:
November 22, 2024 By Mark Computer Techs

Personalize Your Web Browsing Experience: A Guide to Customizing your Web Browser

Your web browser is your digital gateway to the internet. By customizing it, you can tailor your browsing experience to your specific needs and preferences. Whether you prefer Google Chrome, Microsoft Edge or Mozilla Firefox, just because the start/home page defaults to a certain page or website, or you don’t have all the bookmarks/favorites in one browser vs the other, doesn’t mean it has to stay that way. Here’s a simple guide to help you personalize your favorite browser:

Changing Your Home Page

Your home page is the first thing you see when you open your browser. Here’s how to change it:

Google Chrome:

  1. Click the three dots in the top-right corner.
  2. Select “Settings.”
  3. Scroll down to “Appearance.”
  4. Under “Show Home button,” toggle the switch on.
  5. Click “Change” and enter your desired URL.

Mozilla Firefox:

  1. Click the three horizontal lines in the top-right corner.
  2. Select “Options” (or “Preferences” on macOS).
  3. Go to the “Home” tab.
  4. Select “Custom URLs” and enter your desired URL(s).

Microsoft Edge:

  1. Click the three dots in the top-right corner.
  2. Select “Settings.”
  3. Under “Start page,” choose “Custom” and enter your desired URL.

Creating Bookmarks/Favorites

Bookmarks or favorites are shortcuts to your frequently visited websites. Here’s how to create them:

Google Chrome:

  1. Navigate to the website you want to bookmark.
  2. Click the star icon next to the address bar.
  3. Choose a folder or create a new one to organize your bookmarks.

Mozilla Firefox:

  1. Navigate to the website you want to bookmark.
  2. Click the star icon in the address bar.
  3. Choose a folder or create a new one to organize your bookmarks.

Microsoft Edge:

  1. Navigate to the website you want to bookmark.
  2. Click the star icon in the address bar.
  3. Choose a folder or create a new one to organize your bookmarks.

Additional Tips for Customization

  • Customize Your New Tab Page: Many browsers allow you to customize your new tab page with your favorite websites, news feeds, or productivity tools.
  • Adjust Your Browser’s Appearance: Change the theme, font size, and other visual settings to match your preferences.

Also read: You May Not be Using All the Great Features of Your Browser.

By following these steps, you can create a personalized browsing experience that suits your unique needs and preferences.

Filed Under: Blog
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