That moment of frustration when a website refuses to cooperate is all too familiar. Whether it's a slow loading page, a broken link, or a complete inability to connect, website problems can throw a wrench in your productivity or simply be a major annoyance. But before you throw your hands up in despair, take a deep breath and try these simple yet effective troubleshooting tips. You might be surprised at how often the solution is quick and easy. Try an alternative web browser Most … [Read more...]
March 19, 2025 By Computer Techs
January 20, 2025 By Computer Techs
Understanding Two-Factor Authentication (2FA): Enhancing Your Online Security
With the rise in cyber threats and data breaches, protecting your online accounts is more crucial than ever. One of the most effective ways to secure them is through Two-Factor Authentication (2FA). This guide explores what 2FA is, how it works, and why it’s essential for safeguarding your digital identity. What is Two-Factor Authentication (2FA)? Two-factor authentication is an extra layer of security used to verify that a user attempting to log into an online account is who they claim to … [Read more...]
September 29, 2024 By Computer Techs
What to do if you’ve been notified that your personal information has been exposed in a data breach or is on the dark web
A data breach can be a frightening experience. If it's the first time you've ever been notified that your personally identifiable information (PII) has been exposed, it's important to take immediate action to protect yourself from potential identity theft or other harm. Here's a step-by-step guide on what to do: 1. Assess the Damage Review the breach notification: Companies are required by law to inform you about the breach and provide details on what data was exposed. Understand exactly … [Read more...]
May 20, 2024 By Computer Techs
Check your email login activity to see if hackers are trying to gain access
Your email account is one of the most important online accounts to keep secure and un-hackable. There are two main reasons why checking recent login activity to your email account is a good idea: Spotting Unauthorized Access: Your email account likely contains sensitive information, personal documents, and access to other online accounts. By checking the login activity, you can see if someone else has accessed or attempted to access your account from an unrecognized location or device. This … [Read more...]
February 20, 2024 By Computer Techs
How Seniors and Less-Tech-Savvy People Can Use Artificial Intelligence
AI in 2024: Your Friendly, Tech-Savvy Sidekick Artificial intelligence (AI) might conjure images of robots taking over the world, but the reality is far more down-to-earth. In 2024, AI is not here to replace us, but to assist us, and that includes everyone, regardless of age or tech skills. Whether you're a senior citizen looking for a helping hand or someone who finds technology intimidating, AI can be your friendly sidekick, making daily life easier and more enjoyable. Here are some … [Read more...]
January 17, 2024 By Computer Techs
Do you need to pay for antivirus?
Updated May 2026 Windows Security vs. Paid Antivirus For years, we've been bombarded with warnings about lurking online threats, prompting many to invest in pricey antivirus software. But with Windows Security, a robust built-in security solution on modern supported versions of Windows, is paying for additional protection really necessary? Windows Defender: A Force to Be Reckoned With Windows Defender is the core antivirus and anti-malware protection included in Windows Security. … [Read more...]
September 14, 2023 By Computer Techs
The pros and cons of Google Chrome’s new Ad Privacy settings
Google Chrome’s new Ad Privacy settings are part of its initiative to phase out the use of third-party cookies for tracking and advertising purposes. According to Google, these settings are designed to enhance user privacy while still allowing relevant and personalized ads. However, some critics and users are skeptical about Google’s claims and prefer to opt out of these settings. Here are some of the pros and cons of Google Chrome’s new Ad Privacy settings, gathered from 2 different AI … [Read more...]
July 17, 2023 By Computer Techs
How to save money at the grocery store using your computer or mobile app
With prices at the grocery store skyrocketing recently, we can help you save money by using the store’s website or app to save money with digital coupons, shopping sale items and other offers, keeping track of rewards, and even sticking to your list by ordering your groceries for pick-up or delivery. Digital coupons and offers Many stores in the Reno area feature digital coupons and other money saving offers on their website or mobile app, including Raley’s, Smith’s, Safeway, Save Mart, … [Read more...]
April 19, 2023 By Computer Techs
Spectrum upgrades to symmetric internet speeds in the Reno area
Update May 2024: Charter/Spectrum has notified existing customers via email and web page that new symmetric internet speeds are now available to existing customers. A DOCSIS 3.1 modem is required for the upgrade. As part of a multi-year nationwide upgrade to Charter's Spectrum Internet service announced in December 2022, in April 2023 they began advertising the availability of symmetric internet speeds at Reno area addresses. The Reno area is one of the first markets to be upgraded as part of … [Read more...]
December 9, 2022 By Computer Techs
A chat with OpenAI about Streaming TV vs Cable TV
A new chatbot called "ChatGPT" that tests what AI (Artificial Intelligence) can do has been all the rage this week. So I decided to have a conversation with the chatbot about Streaming TV vs Cable TV, and our unedited conversation is below. You can sign-up and have a conversation with the chatbot yourself at https://openai.com/ What are the advantages and disadvantages of streaming tv versus cable or satellite tv? There are several advantages and disadvantages to streaming TV as … [Read more...]