New twists in tech support phone scams

For years we’ve been warning people about tech support scams where someone claiming to be from Microsoft, your internet service provider or computer manufacturer calls to inform you that your computer is in danger and filled with trojan viruses or critical errors.

keyboard S C A MIn a later twist, shady companies began advertising on Google, Yahoo, Bing and other websites targeting search terms such as “HP tech support number” in hopes that vulnerable computer users would call them. After calling the number the representative would say that in order to help with the problem they would need to remotely access your computer. Then just like the unsolicited calls from “Microsoft” above, you are lead to believe that your computer is in danger and filled with trojan viruses or critical errors.

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