Telephone vs. On-Site Tech Support

Many companies are now offering prepaid and pay-per-call telephone tech support. These services can be useful in some cases, however I still believe that on-site service is the most time and cost efficient way to troubleshoot problems with your computer. I often get calls from people that have spent many hours with telephone technical support which was unable to resolve their problem. Quite often I have solved their problem on-site in less than an hour. We use specialized tools and programs that help us diagnose computer problems quickly and accurately.

Also, don’t forget that we offer one-on-one tutoring. Print out our tutoring form so that you can write down things that you would like to learn as you come across them. Once you have enough items written down that take at least an hour to tutor you on, give us a call to schedule an appointment.