AT&T Email and account changes after Yahoo’s sale to Verizon

Filed under: Tech Support - May 24 2017

You may have recently heard the news or received an email about Yahoo selling its operating business to Verizon in June 2017. Below are some FAQs (Frequently Asked Questions) and answers about the sale.

  • You will not have to change your email address. However due to the insecurity of AT&T/Yahoo Mail as it is today, we suggest switching to a new email provider such as Gmail and having your current email address forward to Gmail. Please read this article for details.
  • If you currently have an AT&T email address (@att.net, @sbcglobal.net, @nvbell.net, @prodigy.net, etc) in order to use Yahoo services other than email, you will need to use an existing @yahoo.com address or create a new Yahoo account. Examples of such Yahoo services include Yahoo Finance, My Yahoo homepage, Yahoo Sports, etc. – read this for more details.
  • If you access your AT&T email from anyplace other that the att.net homepage (i.e. a smartphone or tablet app, Windows Mail, Apple Mail), the settings to access your email may need to be changed. If your email stops working while using an email client app, see this AT&T support article for details.

If you need assistance with switching to a new email provider or changing settings, please contact us.


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