Subscription limits and structural barriers: Data removal services cannot completely delete your information from the internet due to insurmountable legal and structural barriers, such as criminal-run dark web marketplaces that ignore deletion requests and government public records (like property deeds and court records) that are exempt from privacy laws. The "Whack-a-Mole" subscription trap: Automated removal tools face resistance from data brokers requiring manual identity … [Read more...]
Yes, we can help you with your smartphone too
Most of us think of our smartphones as just another tool in the pocket, but they’ve quickly become the most important piece of technology we own. From managing finances to staying connected with family, your phone is a powerhouse. That’s why we want to make sure yours is running smoothly, securely, and up to date with the latest changes in the mobile world. The Big Switch: Saying Goodbye to Samsung Messages If you use a Samsung smartphone, you might notice some changes coming to messaging. … [Read more...]
Why YOU are the best protection against computer viruses
In the early days of computing, the primary digital threat was the "computer virus"—malicious code designed to disrupt your system or delete files. Today, however, the digital landscape has shifted dramatically. While traditional viruses still exist, modern threats have evolved into sophisticated phishing and social engineering scams that target the user rather than the software. Because these scams rely on human psychology rather than technical exploits, your own vigilance is now the most … [Read more...]
How to add emergency contact info to the home screen of your smartphone
The smartphones that we carry around with us can be used for just about everything - from banking to social media. But one of the most powerful tools your phone offers is often overlooked: its ability to act as a digital medical alert bracelet in a crisis. If you are ever in an accident and/or unable to communicate, first responders are trained to check your phone for emergency information. On older phones people would put in contacts with the prefix "ICE" - or In Case of Emergency. But on … [Read more...]
The most dangerous new threat on your computer is not a virus, and may come from someone you know
Updated 4/24/26: One of the most dangerous scams this year is an email that appears to come from someone you know— a neighbor, friend, a professional service provider or even a family member. The message might say something like “RSVP for the celebration (of life)” ,“Click here to view the invitation.”, “Review this important document”, “Check out the pictures” or "We’re updating our records”. Click each of the 2 screenshots above to view a larger version of the phishing … [Read more...]
New computer recommendations
Updated 6/26/26: Sticker shock: RAM and SSDs are major costly components that are used in computers. Due to demand by AI data centers and global supply shortages for RAM and SSDs since late 2025, prices for new computers have increased by an average of a few hundred dollars this year. But sale prices still exist. You may be reading this because the operating system on your existing computer is no longer supported. Since you'll likely be spending the next 5-10 years or more with your next … [Read more...]
How to save money on internet, phone and TV service in 2026
Saving money on internet, phone, TV, and cell service can be a game of strategy! Here are some tactics to consider: General Strategies: Negotiate your current bills: Call your providers and politely but firmly negotiate a lower rate or better deal. Mention competitors' offers or threaten to cancel. Be prepared to walk away. Bundle services: Consider bundling multiple services with the same provider. For example, Spectrum and AT&T both offer considerable discounts on wireless phone … [Read more...]
The Case Against Using the Email that AT&T and Spectrum Provides
Most people that have been using the Internet in the Reno area for a long time have an email address that ends in @att.net, @sbcglobal.net, or @charter.net. You probably got this email address for free when you first signed up for internet service years ago. It is the address your friends use to contact you, and it is the username for financial, device, social media and medical accounts. The idea of changing it now probably feels like a huge headache. However, Computer Techs and other … [Read more...]
Backup Options in 2026: Safeguarding Your Digital Life Across Devices
In 2026, our digital lives are more intertwined with our devices than ever before. From cherished family photos to critical work documents to keeping track of medications and health history, the data on our computers, tablets, and smartphones is invaluable. Losing it can range from a minor inconvenience to a catastrophic event. Fortunately, a robust ecosystem of backup solutions exists, offering peace of mind across Windows, macOS, iOS, iPadOS, and Android devices. This article explores the … [Read more...]
Fortress Inbox: The 4 Pillars of Securing Your Email Account
Your email is the "master key" to your digital life. It’s where you receive sign-in codes and password resets for your bank, social media, healthcare portals and even other email accounts that you likely have. If a hacker gets into your email, they can get into most everything else. Securing it doesn’t have to be complicated. By implementing these four layers of defense—unique passwords, passkeys, 2FA, and recovery info—you can make your account virtually impossible to breach. … [Read more...]












